I used a website to book a hotel for my Italy trip. When I hit the submit button for my credit card information, FireFox told me the data was being sent without encryption and allowed me to cancel the submission. Then I found a confirmation email in my inbox anyway! Huh?
But before I found the confirmation email, I had switched to another website to book the same hotel, but for $100 more. I then used the first website's lame, non-interactive "chat" feature to request that they cancel my transaction.
Then I noticed that the second website (a much superior website except for the price) offered a much more certain cancellation procedure, so I did that just to be sure I didn't get a double purchase.
I then realized that the surprise confirmation was probably some how valid: Would their system be bad enough to send me a confirmation email without actually receiving my credit card info? That seems like something even the most sloppy company wouldn't let happen. Because it was $100 cheaper, I sent them another "chat" message asking them to ignore my first one and just verify with me that the confirmation is valid and they actually have my credit card information. Then I sent them an email trying to explain the whole situation, because this is kind of ridiculous.
Any bets on what is going to happen? For full disclosure: I only included my "booking ID" in the email, not the two messages.
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